Log files for troubleshooting

To provide support for certain questions and issues, UgCS logs and related files may be required. They are stored in the following locations:

Windows

	Location
General Logs	`C:\Users\Public\UgCS\logs`
Installation/Uninstallation Logs	`C:\Users\[User Name]\AppData\Local\Temp`
Configuration Files	`C:\Users\Public\UgCS\configuration`
Database Files	`C:\Users\Public\UgCS\db\sqlite`
Installation Directory	`C:\Program Files (x86)\UgCS`

macOS

	Location
General Logs	`~/Library/Logs/UGCS`
Installation/Uninstallation Logs	`~/Library/Logs/`
Configuration Files	`/Applications/UgCS` `~/Library/"Application Support"/UGCS/configuration/`
Database Files	`~/Library/"Application Support"/UGCS/db/`
Installation Directory	`/Applications/UgCS`

Linux

	Location
General Logs	`/var/opt/ugcs/log`
Installation/Uninstallation Logs	Use system logs for Debian packages
Configuration Files	`/opt/ugcs` `/etc/opt/ugcs/`
Database Files	`/var/opt/ugcs/server/sqlite`
Installation Directory	`/opt/ugcs`

UgCS for DJI Application (Android)

	Location
Android Logs	`device storage > Android > data > com.ugcs.android.vsm.dji > files`

UgCS Companion Application (DJI RC Pro Enterprise)

	Location
Companion Logs	`This PC\DJI RC Pro Enterprise\Internal shared storage\Android\data\com.ugcs.companion\files\log_cat`

Updated 3 months ago