Log files for troubleshooting
To provide support for certain questions and issues UgCS logs would be required. Logs are stored in the following locations:
Android mobile application:
device storage > Android > data > com.ugcs.android.vsm.dji > files
General logs:
Windows
C:\Users\ [USER NAME]\AppData\Local\UGCS\logs
(%LOCALAPPDATA%\UGCS\logs)
macOS
~/Library/Logs/UGCS
(/Users/[User Name]/Library/Logs/UGCS)
Linux
/var/opt/ugcs/log
Installation\Uninstallation logs:
Windows
C:\Users[USER NAME]\AppData\Local\Temp
macOS
/Users/[User Name]/Library/Logs/
~/Library/Logs/
Linux
Use system logs for debian packages
Configuration files:
Windows
C:\Users[USER NAME]\AppData\Local\UGCS
C:\Program Files (x86)\UgCS
macOS
/Applications/UgCS
~/Library/Logs/UGCS/configuration
(/Users/[User Name]/Library/Application Support/UGCS/configuration)
Linux
/opt/ugcs
/etc/opt/ugcs/
Database:
Windows
C:\Users[USER NAME]\AppData\Local\UGCS\db\sqlite
(%LOCALAPPDATA%\UGCS\logs\db\sqlite)
macOS
~/Library/Logs/UGCS
(/Users/[User Name]/Library/Application Support/UGCS)
Linux
/var/opt/ugcs/server/sqlite
Installation directory (by default):
Windows
C:\Program Files (x86)\UgCS
macOS
/Applications/UgCS
Linux
/opt/ugcs
Updated over 1 year ago