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These docs are for v4.17. Click to read the latest docs for v5.13.

Log files for troubleshooting

To provide support for certain questions and issues UgCS logs would be required. Logs are stored in the following locations:

Android mobile application:

device storage > Android > data > com.ugcs.android.vsm.dji > files

General logs:

Windows
C:\Users\ [USER NAME]\AppData\Local\UGCS\logs
(%LOCALAPPDATA%\UGCS\logs)

macOS
~/Library/Logs/UGCS
(/Users/[User Name]/Library/Logs/UGCS)

Linux
/var/opt/ugcs/log

Installation\Uninstallation logs:

Windows
C:\Users[USER NAME]\AppData\Local\Temp

macOS
/Users/[User Name]/Library/Logs/
~/Library/Logs/

Linux
Use system logs for debian packages

Configuration files:

Windows
C:\Users[USER NAME]\AppData\Local\UGCS
C:\Program Files (x86)\UgCS

macOS
/Applications/UgCS
~/Library/Logs/UGCS/configuration
(/Users/[User Name]/Library/Application Support/UGCS/configuration)

Linux
/opt/ugcs
/etc/opt/ugcs/

Database:

Windows
C:\Users[USER NAME]\AppData\Local\UGCS\db\sqlite
(%LOCALAPPDATA%\UGCS\logs\db\sqlite)

macOS
~/Library/Logs/UGCS
(/Users/[User Name]/Library/Application Support/UGCS)

Linux
/var/opt/ugcs/server/sqlite

Installation directory (by default):

Windows
C:\Program Files (x86)\UgCS

macOS
/Applications/UgCS

Linux
/opt/ugcs