HomeGuides
Log In
Guides
These docs are for v4.17. Click to read the latest docs for v5.13.

"Geoserver cannot download elevation data..." error appears after UgCS Desktop update

This error sometimes appears after the update of the application.
The solution is a clean install of UgCS. In order to do it please follow these steps:

Windows:

  1. Uninstall UgCS;
  2. Delete data (if present) from the following locations:
    3.1. C:\Users[USER NAME]\AppData\Local\UGCS;
    3.2. C:\Program Files (x86)\UgCS;
  3. Install UgCS;

MAC:
These 3 commands must be executed in the terminal to completely remove UgCS from Mac:
rm /Applications/UgCS
rm ~/Library/Application\ Support/UGCS
rm ~/Library/Logs/UGCS